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Dr. John West, MD

Dr. John West, MD

Mohs Micrographic Surgery*
35+ years of experience

Dr. John West, MD is a mohs-micrographic surgeon in Mystic, CT and has over 35 years of experience in the medical field. Dr. West has extensive experience in Skin Cancer & Excision. He graduated from University of California at San Diego in 1986. He is affiliated with medical facilities Westerly Hospital and Lawrence & Memorial Hospital. He is accepting new patients.

3.3 Star Rating
Based on 37 reviews 3.3 Star Rating (37 reviews)

Practice

34 Water St # 2 Mystic, CT 06355

At a Glance

  • Area of Expertise
    Dr. West specializes in the area of Dermatology. See board certifications
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. West's Reviews

Likelihood to recommend Dr. West

3.3
37 ratings, 17 with a written review
5 star
49%
49%
4 star
8%
8%
3 star
3%
3%
2 star
3%
3%
1 star
38%
38%

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Go else where
Doctor and Staff are all rude and condescending. I waited two hours for a consult and he barely gave me 5 minutes, but wanted to schedule surgery. Freaky talking coming through speakers in the room as well. Not sure what that was.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 05, 2023
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I have had two procedures done by Dr West and could not be happier. I found his staff extremely helpful and friendly, something you definitely do not see in most doctor's offices. Every time I have had an appointment the wait time has been very short.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Jody Vice in Waterford, CT – Jun 05, 2019
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Dr West butchered my forehead. He told me He added a line that would be there eventually anyway. Really? I didn’t go there for any additional scaring. I had to go to a plastic surgeon after I healed to fix what he did to me. Many of the reviews on this site are written by West or friends of his. You can tell by his defense of forcing clients to listen to his freaky books on tape. If they were for the patient, they wouldn’t start in the middle of a book, and the patient would be asked if that is what they wanted. Beware of West he’s a pompous showman, and a butcher.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
RI – Jun 02, 2019
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Dr West is arrogant and rude. He could care less what the patients needs are. He leaves big scars and won’t help to fix his mess. His staff is also rude.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
14 others found this helpful
Helpful
Westerly, RI – May 31, 2019
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My name is Bob DePerry, 67, from Stonington Ct I was referred by several of my friends and co-workers to see Dr. John West. I am so thankful I took their advice. I had a substantial area of cancer removed from my upper left cheek bone area, which spread from just under the left eye to the bottom of my nose. I felt zero pain from the surgery. Dr. West is a phenomenal Surgeon. It's now been 1 week since the surgery and still no discomfort, and looks like no scaring. A true artist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
Bob DePerry in Stonington – Mar 15, 2018
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Dr. West is a skin cancer surgeon sometime you have to wait for surgery it blows my mind that people complain about a wait. When I have a Dr. doing surgery on my face I would rather the one who takes his time a does it right not rushes!! His audio books are to help the patient take their mind off a stressful situation, I LOVED it!! One of the best offices and staff I have ever had the pleasure of meeting. He will be my only surgeon for skin cancers in the future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
9 others found this helpful
Helpful
Gales Ferry, CT – Jan 15, 2018
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Dr. West recently performed Mos surgery on me. I am so happy with the results. I found his staff to be extremely friendly and helpful. I felt at ease as soon as I walked in the office. I was able to schedule an appointment within a week and my surgery was the next week. I have read negative reviews about this office and I can't imagine that those reviews were about this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Jody Vice-Eggleston in Waterford – Dec 17, 2017
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I recently underwent MOHs surgery by Dr. West and I could not be more pleased with the care and treatment by Dr. West and his staff. To be sure, when I was first diagnosed with squamous cell carcinoma on my face and was prescribed surgery to remove; I began to experience quite a lot of anxiety over the diagnosis and the prospect of surgery. Thankfully, Dr. West and his professional staff were there for me; empathetically responding to all my concerns. Many thanks to Dr. West and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
philip j. bonang in Groton, CT – Nov 20, 2017
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I am very pleased with the professional and exceptional care I received at Seaport Dermatology. Dr. West is very thorough and addressed all of my many concerns, and did not rush me and my questions, or procedure. This may be why the waiting room sometimes gets backed up. I am very happy to recommend this office without hesitation, and will continue traveling to receive Dr. West's care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Ryan Litke in Old Lyme, CT – Nov 18, 2017
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Dr West’s office is one of the most pleasant doctor’s office I have ever had to go to. The staff is friendly and professional. Dr West does excellent work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Mystic, CT – Nov 16, 2017
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Dr. West performed Mohs Surgery on me when he was located in California. All the patients that day had Mohs Surgery and ALL of them were free of cancer at the first go around! My cancer has NOT returned either. Dr. West is a highly skilled Doctor and Surgeon. You may have to wait to see him, but it will be well worth your time. I sure wish he was still located in California. I always knew I was in good hands with Dr. West!
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Joanne Gollwitzer in Laguna Hills, CA – Sep 23, 2017
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I have been to six doctors since January for a diagnosis. None of them could diagnose what was wrong with me. My nose was sore and I had a pimple. But it was very painful and I couldn't get rid of it. Dr. West immediately recognize that I have a staph infection. It is worth waiting for him he is very competent, very nice, and I will return to his office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Hope Orkney in Groton, CT – Sep 09, 2017
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After hours in the waiting room, you are forced to listen to the Doctors current book on tape, instead of having a conversation with the Doctor. Very unprofessional, unpleasant situation.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Westerly, RI – Aug 21, 2017
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I wish I could tell you what a great doctor he is, however, TWICE I waited for over 1hr 20 minutes waiting for my appointment. The first time, I asked to be rescheduled since i was waiting for so long. The second time, same thing!!! I left after 1hr 20 minutes. I've never actually gotten into see him! This is inexcusable and is totally disrespectful of other peoples' time. If they knew both times that they were so backed up, they should have called me. Never again!
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Long wait times
8 others found this helpful
Helpful
Stonington, CT – Apr 21, 2017
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I highly recommend Dr. West and Seaport Dermatology. I've had the pleasure of visiting Dr. West twice in the past 20 months with each Mohs surgery very successful. He and his staff are always very friendly and very courteousness, answering all my questions leaving nothing to doubt. They are very concerned with your comfort while in the office and after you leave. His staff always calls the day after surgery to make sure there are no complications. Thank you Dr. West and Staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bob in Westerly, RI – Nov 16, 2016
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I like Dr. West but it is impossible to get an appointment here unless you grovel or pull personal connections. Staff is not sympathetic when your child or you is erupting in painful eczema or poison ivy or suffering from some other urgent situation that cannot wait 6 months. After year after year of trying to work with Dr. West, I am finally coming to the realization that we need a new dermatologist we can count on. I do not have confidence that this office is there for my family if we need
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
4 others found this helpful
Helpful
Mystic, CT – Aug 23, 2016
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Dr. West is an excellent surgeon and does comprehensive examinations. I have a very high level of confidence in his practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Mystic, CT – Feb 01, 2016
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About Me

biography

Dr. John West, MD is a mohs-micrographic surgeon in Mystic, CT and has over 35 years of experience in the medical field. Dr. West has extensive experience in Skin Cancer & Excision. He graduated from University of California at San Diego in 1986....read more
  • Mohs Micrographic Surgery

  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Richard G Bennett Md

    Fellowship Hospital, 1992
  • University Ca Davis Medical Center

    Residency Hospital, 1990
  • St Mary Med Ctr-ucla

    Internship Hospital, 1987
  • University Of California At San Diego

    Medical School, 1986
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Unavail34 Water St # 2 Mystic, CT 06355
1

Affiliated Hospitals

  • Westerly Hospital

    25 Wells St
    Westerly, RI 02891
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • Lawrence & Memorial Hospital

    365 Montauk Ave
    New London, CT 06320
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality