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Dr. Jon Pirrello, MD

Dr. Jon Pirrello, MD

Bariatric Surgery*

Dr. Jon Pirrello, MD is a bariatric surgery specialist in Norwich, CT. He is affiliated with medical facilities Backus Hospital and Saint Francis Hospital. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 40 reviews 4.4 Star Rating (40 reviews)

Hartford HealthCare Medical Group

164 Otrobando Ave Norwich, CT 06360
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Pirrello specializes in the area of General Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Pirrello's Reviews

Likelihood to recommend Dr. Pirrello

4.4
40 ratings, 18 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
10%
10%

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Expertive
Dr Pirrello repaired my hiatal hernia in March of 2022 and I have had no Gastro problems since and take no meds for heartburn. He is expertise in his surgery along with his staff. I will recommend him to anyone with this problem The surgery was quite painless and I went home the next day. I needed this surgery due to my stomach pressing on my heart.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Carole – Sep 09, 2022
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I needed a hiatal hernia repair and was told that I would have to have gastric bypass. I didn't want gastric bypass, have never wanted it and told Dr Pirrello on at least four different occasions that I didn't want gastric bypass including just before going into the operating room. He did it against my stated wishes disregarding other, simpler procedures that would have effected a good outcome. I will never put my trust nor my health care in this man's hands again.
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 10, 2022
Your feedback is sincerely appreciated, and will... Read More
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Best doctor I ever met very polite and helpful I would recommend him to anyone I meet he deserves a gold star
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Vickie – Sep 06, 2021
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Dr. Pirrello is extremely professional and willing to ask any questions to help you go forward with surgery. He and his team are all amazingly polite. I look forward to working with them throughout my journey to surgery.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 12, 2021
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Dr Pirrello did my barietric surgery and gallbladder. He is very professional. He is caring, takes the time ans listens to your concerns. Explains everything ans just doesnt rush u on anything including surgery. I even followed him to his new office. For anyone who gave a bad review u obviously have the wrong dr cause he always listen and cares
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Corey – Apr 03, 2021
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Doctor Perrillo is at Hartford Healthcare located in Norwicch 860-425-8740
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Previous Patient at another location – Feb 03, 2021
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Dr. Pirrelo quite literally saved our fathers life with emergent hernia/bowel repair. No other Dr around wanted to touch him and do the complicated procedure. He was so kind to us and talked us through every detail on the phone, during a time when we devastatingly can't be there with our loved ones. Thank you so much, Dr. Pirello!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christy Benton – Jan 17, 2021
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Dr. Pirrello performed my bariatric surgery in 2018. Dr Pirrillo explains everything very very well and is very thorough. My gastric bypass surgery was a huge success. I highly recommend Dr Pirrello
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara Heacox – Dec 17, 2020
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He is a very good doctor, very strict with his patients. He left the Saint Francis practice, and I am looking for him. Doctor Pirrello please call me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Ana L Lebron – Sep 18, 2020
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Dr Jon saved me. I was not an easy case. He fixed my hernia and gave me my new tummy! I couldn’t be happier. I am so ready to live my new life. Team was exceptional. Fran and Blanca took care of me. Marta made sure I was ready to go when discharged. The entire surgical team was fantastic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sean r – Aug 18, 2020
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What a wonderful dr with a great bedside manner ! He helped me figure out my stomach issues after GB by another dr. He is so on board with what you need & a big part of the never ending job of keeping the weight down & is such a pleasure to talk to ! I highly recommend him , for such an important decision in your life to change what you constantly battled your whole life ~ you’d want this Dr on your side .
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Jennifer – Jun 18, 2020
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Dr. Pirrello saved my life. I’d had a complication from bariatric surgery that I had done out of state. Dr Pirrello was able to figure out what was wrong with me very quickly and preformed surgery to save my life. My recovery was very easy and I had zero complications after he fixed me up when it was expected I would have many complications and probably go septic. I attribute my easy recovery to his excellent skills at repairing the damage I had and also cleaning everything out so I did not get infected. My after care was also great and I knew everything I needed to do to have a successful recovery. Do to the seriousness of my issue and the chance that I might have more complications Dr Pirrello even gave me his personal phone number so I could contact him directly with any issues after I was discharged. What doctor is willing to do that these days?
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Apr 29, 2020
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Dr. Pirrello is by far one of the best doctors I have ever seen. During a time that can be very stressful, he always made me feel at ease. He makes you feel as if you're his only patient and makes your calls and message a priority. I ended up in the hospital a few days after my surgery, completely unrelated to the procedure, and he even took the time to visit me and check to see if I was doing ok. He is a phenomenal provider who I would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nicole in Newington, CT – Mar 01, 2019
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Dr.Pirrello is one of the few doctors out there who would actually spend time with his patients. My mother had few options on the table but he made an effort to show us visually and explain to us why one option preferred vs another. His staff is great. Always receive call backs and try their best to accommodate your needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lyudmila in Newington, CT – Sep 14, 2018
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The staff has no follow through and are not kind, the nurse is condescending as well, which ultimately was the reason I left. I had a different dietician who was excellent. Dr Pirrello was great at the first appointment, but did not return my call when I needed assistance, I was told he was too busy,after weeks of waiting. The cardiologist canceled my appointment after I waited 2 months because he was going on vacation and the office staff was not will to assist in finding someone new.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Christina Vernon LMSW in Windsor Locks, CT – Aug 14, 2018
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I had a very difficult situation in which I had to be admitted. If it were not for the expertise and emphathy of Dr. Pirrello and the Grace of God, I was in the right hands at the right time. I had an intestinal blockage that caused me to enter the E.R. Dr. Pirrello was such a teddy bear. He not only have the wings of an angel, but strong hearted. I highly,highly recommend him. You will agree too after you meet with him. Keep up the great work, Dr.Pirrello.#1fan
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kebra in West Hartford – Dec 06, 2017
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Dr. Pirrello is a remarkable doctor and surgeon! He is extremely thorough, accurate, and professional; yet extremely sensitive and caring. He cares for the patient as an entire person, including addressing their needs and concerns! His expertise is very sharp. He makes sure his patients are well educated throughout their entire bariatric care journey. As a result of the excellent care I received from Dr. Pirrello and his Team, I have a feeling of security and my health has GREATLY improved!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
C. Scott in Springfield, MA – Nov 15, 2017
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Dr. Pirrello has always made me feel at ease- no matter what concerns or questions I have. When ever you see him he makes you feel like his most important patient. He has a wonderful personality and I would recommend him to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
11 others found this helpful
Helpful
Elizabeth R in Enfield, CT – Apr 26, 2016
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About Me

care philosophy

Obesity is one of the fastest growing diseases amongst adolescents and adults not only in the United States, but in the world.  Every day, I meet more people who have come to know the frustration associated with being unable to shed those extra po
  • Bariatric Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Sound Shore Medical Center|westchester Medical Center

    Fellowship Hospital, 2006
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • ASMBS Bariatric Surgery Center of Excellence, September

Locations

Hartford HealthCare Medical Group

Hartford HealthCare Medical Group164 Otrobando Ave Norwich, CT 06360
1

Hartford HealthCare Medical Group

Hartford HealthCare Medical Group220 Farmington Ave Ste 1 Farmington, CT 06032
2

Practice

Hartford HealthCare Medical Group330 Washington St Ste 410 Norwich, CT 06360
3

Affiliated Hospitals

  • Backus Hospital

    326 Washington St
    Norwich, CT 06360
    Recipient of 14
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Saint Francis Hospital

    114 Woodland St
    Hartford, CT 06105
    Recipient of 11
    hospital awards

    Surgical Care Excellence Award™ (2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality