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Dr. Mark Hatton, MD

Dr. Mark Hatton, MD

Ophthalmology*
25+ years of experience

Dr. Mark Hatton, MD is an ophthalmologist in Danvers, MA and has over 25 years of experience in the medical field. He graduated from UNIVERSITY OF MASSACHUSETTS / BOSTON CAMPUS in 1998. He is affiliated with medical facilities such as Wentworth-Douglass Hospital and Brigham and Women's Hospital. He is accepting new patients.

4.3 Star Rating
Based on 56 reviews 4.3 Star Rating (56 reviews)

Practice

104 Endicott St Danvers, MA 01923
(800) 635-0489

At a Glance

  • Area of Expertise
    Dr. Hatton specializes in the area of Ophthalmology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Hatton's Reviews

Likelihood to recommend Dr. Hatton

4.3
56 ratings, 41 with a written review
5 star
80%
80%
4 star
2%
2%
3 star
0%
0%
2 star
2%
2%
1 star
16%
16%

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Run don’t walk from Dr Hatton! He has done my eyelid surgery twice & needs to be done again. MGH Boston recommends a Dr with more experience after my consult. Went to urgent care after last surgery as had infection but he was not listening to me. It costs no more to go to the best for your precious eyes!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Marsha Hallahan – Jul 28, 2023
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Blepharoplasty of both upper eyelids.
My first experience with conscious sedation was amazing. Aware of all the action around me without feeling any pain. The photographs taken before and after the surgery tell my story. My closest friend had the same surgery a few years back and she was amazed that I didn't experience any facial bruising.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Laura Miles – Nov 11, 2022
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GREAT DOCTOR
NOT ONE THING TO IMPROVE. TOP SWHELF DOCTOR AND OFFICE. DR. HATTON LISTENED, CARED, WAS EXTREMELY KNOWLEDGEABLE, TOOK THE TIME, ANSWERED ALL QUESTIONS AND NEVER LOOKED AT THE CLOCK WHILE DOING SO. AND CALLED ME BACK PERSONALLY WITH THE RESULTS. ALL GREAT, NO COMPLAINTS.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrew Krassin – Nov 04, 2022
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He spent less than 5 minutes with me and barely looked at my eye. I saw him for a gritty eye and blurry eye sight. He felt a cyst by the tear duct and said that he couldn't do anything. When I asked him why my eye was gritty, he said "it's probably something else." If he had looked at my eye, he would have seen a large eyelash in my eye. I lived with this for 6 months until I saw an optometrist who took it out. Patients deserve better.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
Sep 25, 2022
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Dr.Hatton is fabulous. He gave me my eyes back. I can see everything that I lost to hooded eyelids
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 13, 2022
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I recently had eyelid surgery to correct a post-surgery ptosis. Dr. Mark Hatton performed the surgery and I couldn’t be happier with the result. So glad I chose him. Thank you! Angela Gully
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
I see! – Aug 27, 2022
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Pleased with the results
Good doctor, fixed the problem with no side effects.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
John – Jun 03, 2022
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Think twice!!
If you are looking for a doctor who will take time to talk with you and answer any questions, you will not find it here. Dr. Hatton never even turned around from his computer to speak to me. I found the whole experience upsetting. When completed he went back to his computer and said I could go. I walked out with a used piece of gauze in my hand. Not recommended.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
Loretta – May 28, 2022
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Dr. Hatt0n performed Ptosis Repair on both eyes, Lesion Removal on one eye, Ectropion Repair on both eyes and Punctoplasty on both eyes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Norman Gopin – Apr 13, 2022
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Dr. Hatton repaired my eyelid. He and his team were competent and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Diane Baden – Jan 28, 2022
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Dr. Hatton was very professional, and at the same time warm and open in his relationship with me as a patient. He explained clearly what he would be doing, and what I could expect in the next period of time following the surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard A Germaine – Dec 16, 2021
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Excellent. Dr. Hatton listened to me, understood my problem and resolved it. Excellent doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sandra Cross – Dec 08, 2021
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professional, cares about your comfort, he was on-time every visit. Results after Mohs surgery seem quite good.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Toni – Sep 16, 2021
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If I could give no stars I would. Worst Doctor I have ever seen. In and out of office in less than 5 minutes with issue not solved just told try wipes and come back if not gone. I have been dealing with this hard pea size lump under my eyelid that is causing discomfort and headaches for months have tried everything. Went back cause guess what the wipes did nothing! Had no clue who I was or what brought me back in could not feel it or find it?!?!?! Left after driving into Boston with out having it out as requested and the only reason for the appt. Have made an appt with Mass Eye and Ear. After reading many reviews I see he does this to many. Horrid
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 23, 2021
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I recently had eyelid surgery. Dr Hatton had excellent reviews so I knew he is the one I wanted. I didn't want to wait until October, for the surgery, so Dr Hatton's appointment coordinator got me into the Stoneham location much sooner. Everyone was very professional and the surgery went off without a hitch. I just had my follow up appointment and all is well, I just still have some swelling that needs to go down. I would not call the procedure painful, I was just a tad uncomfortable the first few days. I was back at work in just a few days, but I work from home and can rest as needed. If you work out in the public you may want to take a few days off. I found Dr Hatton and his staff very personable and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Holly Doyon – Aug 20, 2021
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Absolutely
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 15, 2021
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Professional Approachable Very knowledgeable
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Apr 16, 2021
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I had a chalazion removed by Dr. Hatton on January 27, 2021. It was a quick and painless process. I was very anxious about the procedure but was pleasantly surprised and how quick and painless it actually was. Dr. Hatton is a great Doctor with impressive credentials and lovely demeanor. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jeannine – Jan 28, 2021
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I have had a very positive experience throughout the eyelid surgery process. Dr. Hatton explained the procedure and very professional and it was completed quickly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
John – Jun 24, 2020
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I had a stye removed and I only have good things to say about Dr. Hatton. He was on time, professional, efficient, and had great bed-side manner. No complaints, would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 17, 2020
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Eye Health Spotlight

About Me

biography

Dr. Mark Hatton, MD is an ophthalmologist in Danvers, MA and has over 25 years of experience in the medical field. He graduated from UNIVERSITY OF MASSACHUSETTS / BOSTON CAMPUS in 1998. He is affiliated with medical facilities such as Wentworth-Douglass...read more

  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Massachusetts / Boston Campus

    Medical School, 1998
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
Within the last year
Massachusetts Board of Registration in Medicine
Within the last one to three years
Massachusetts Board of Registration in Medicine

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Thyroid Eye Disease

Locations

Practice

North Shore Urgent Care (Danvers)104 Endicott St Danvers, MA 01923
1

Practice

Ophthalmic Consultants of Boston Inc50 Staniford St Ste 600 Boston, MA 02114
2

Practice

North Suburban Eye Associates669 Main St Wakefield, MA 01880
3

Practice

Office52 Second Ave Ste 2500 Waltham, MA 02451
4

Affiliated Hospitals

  • Massachusetts General Hospital

    55 Fruit St
    Boston, MA 02114
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    86%
    Patients would recommend the hospital to friends and family

    21% higher than the national average

    View all patient feedback

  • Brigham and Women's Hospital

    75 Francis St
    Boston, MA 02115
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    View all patient feedback

  • Newton-Wellesley Hospital

    2014 Washington St
    Newton, MA 02462
    Recipient of 15
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality