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Dr. Murray McGrady, MD

Dr. Murray McGrady, MD

Ear, Nose, and Throat*
35+ years of experience

Dr. Murray McGrady, MD is a head & neck surgery otolaryngologist in Swansea, IL and has over 35 years of experience in the medical field. Dr. McGrady has extensive experience in Upper Respiratory Conditions. He graduated from University of Illinois College of Medicine in 1986. He is affiliated with Memorial Hospital Belleville. He is accepting new patients.

3.8 Star Rating
Based on 34 reviews 3.8 Star Rating (34 reviews)

Practice

19 Wolf Creek Dr Swansea, IL 62226
(618) 235-3687

Dr. McGrady is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. McGrady specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. McGrady's Reviews

Likelihood to recommend Dr. McGrady

3.8
34 ratings, 13 with a written review
5 star
65%
65%
4 star
6%
6%
3 star
3%
3%
2 star
0%
0%
1 star
26%
26%

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Very rude office
Apparently you cannot choose which doctor to see. I requested to see Dr McGrady but since I saw Dr. Lee for a sinus problem the office clerk said I could NOT see Dr. McGrady. I would not recommend this group at all. Definitely not customer focused and not friendly at all. Felt like I was interrupting her time.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Apr 18, 2023
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office staff impossible
Dr. McGrady knows his "stuff". What is most frustrating is the office staff. Almost impossible to get through to anyone in the office. I have something that my general doctor or the ER can't figure out. I tried to call McGrady's office. The office staff is unfriendly, unwilling to accommodate, and show no compassion. I would not recommend his office. Dr. McGrady is great, but his office staff make the experience horrible.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Apr 17, 2023
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Dr. McGrady removed 2 cancerous lymph nodes from my neck & did my follow up treatment for 2-3 years. 17 years ago this week...I'm still cancer free.??????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary Thompson – Apr 13, 2023
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Waiting time
On paper work it told me to get there 20 min. early so I did so. I sat there waiting for me to get called for an hour. People came in after I got in and out before I got called back. Lady at the front desk did not give Dr. the paper work for me until a hour later right before I got called for my turn.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Long wait times
Helpful
Heidi Hofmeister – Mar 30, 2023
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Dr McGrady is very caring and does a great treatment. Would highly recommend him. Also Rita the appointment person is very helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 20, 2021
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Office staff had us sit in the waiting room while people with later appointments than ours were asked to come back. 60 minutes/1 hour and still waiting. Now we have to reschedule because we have another appointment to get to. If you have time to sit in a waiting room with 8 other people during COVID this is the place for you.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
4 others found this helpful
Helpful
Anonymous – Oct 29, 2020
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Dr. McGrady doesn't have much of a bedside manner, but hoping he knows his "stuff". What is most frustrating is the office staff. Almost impossible to get through to anyone in the office. I have to follow-up on EVERYTHING with them. After many phone calls, a report was faxed to them. I confirmed that they received. I called a couple of days before appointment to see if I could do tele-health; and of course they said they didn't have report. This incompetence is extremely hard to swallow; very disgusted.
What went well
No results
What could be improved
  • Office environment
3 others found this helpful
Helpful
Jul 27, 2020
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First visit with Dr. McGrady, I was so impressed. He did not hurry me and answered all of my questions. If i ever need an ENT again it will be him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda from Mason – Jan 08, 2020
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Took my old man to see the doc last Tuesday as he has had hearing issues for the past few years. Excellent bedside manner and now Pops can hear better than I can! Very considerate doctor and nurses. Speedy and relaxed appointment. If I could give 6 stars you bet I would.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joel in Troy, IL – Aug 13, 2018
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I love Dr. McGrady and the ENT Institute of Southern Illinois. The audiologist so there are also great. Everyone is honest and not trying to get you to purchase unnecessary hearing aides or the most expensive model.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Margaret in O Fallon, IL – Sep 25, 2017
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Such a great doctor. If you want a ENT who is going to listen to you without rushing go to dr. Mcgrady.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Swansea, il – Jul 14, 2017
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I had an awesome experience with Dr McGrady and his nurses! I fractured my nose which required surgery within 1-2 weeks. They got me an apt next day and surgery a few days later. Very friendly, constantly keeping in touch with me and explained everything. I appreciate everything they did for me and highly recommend them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Diana Reinhold in Pinckneyville, IL – Mar 07, 2017
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My two year old son stuck a tiny rock in his nose and the ER was a horrendous experience! However, when we met with Dr. McGrady, we were taken care of right away and the rock was out within seconds! :-)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Julie in Smithton – Apr 05, 2016
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Know Before You Go

About Me

biography

Dr. Murray McGrady, MD is a head & neck surgery otolaryngologist in Swansea, IL and has over 35 years of experience in the medical field. Dr. McGrady has extensive experience in Upper Respiratory Conditions. He graduated from University of Illinois...read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Southern Illinois University

    Residency Hospital, 1992

  • Southern Illinois University At Edwardsville

    Residency Hospital, 1992

  • Southern Il University

    Internship Hospital, 1988

  • University Of Illinois College Of Medicine

    Medical School, 1986

  • University Of Illinois

    Undergraduate School, 1982
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. McGrady is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Focus on Nasal Polyps

    Locations

    Practice

    Ear Nose & Throat Institute of Southern Illinois LTD.19 Wolf Creek Dr Swansea, IL 62226
    1

    Practice

    Office5 Broadway Plz Ste 1 Sparta, IL 62286
    2
    Memorial Hospital Belleville4500 Memorial Dr Belleville, IL 62226
    3
    Washington University660 S Euclid Ave Saint Louis, MO 63110
    4

    Affiliated Hospitals

    • Memorial Hospital Belleville

      4500 Memorial Dr
      Belleville, IL 62226
      Recipient of 3
      hospital awards

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality