Dr. Richard Liston, MD
Ophthalmology*
Dr. Richard Liston, MD is an ophthalmologist in Dayton, OH. Dr. Liston has extensive experience in Eye Conditions. He is affiliated with medical facilities such as Mercy Health-Springfield Regional Medical Center and McCullough-Hyde Memorial Hospital. He is accepting new patients and telehealth appointments.
3.2 Star Rating
Based on 41 reviews 3.2 Star Rating (41 reviews)
Practice
89 Sylvania Dr Dayton, OH 45440Telehealth available
At a Glance
- Offers TelehealthThis doctor offers telehealth appointments. Schedule an appointment.
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Liston's Reviews
Likelihood to recommend Dr. Liston
3.2
41 ratings, 20 with a written review
| 5 star | 49% | 49% |
| 4 star | 5% | 5% |
| 3 star | 5% | 5% |
| 2 star | 2% | 2% |
| 1 star | 39% | 39% |
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Professional and Courteous
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Eileen Hill – May 19, 2022
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Wonderful experience
What went well
- Office environment
- Listened & answered questions
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 29, 2022
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Staff are very professional and welcoming. The practice is well organized and the process is streamlined and efficient. Have been seeing Dr. Liston for years and as a fellow physician I would like to commend him on his thoroughness, professionalism, easygoing demeanor, and the excellent quality of care he delivers.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
Helpful
Mar 20, 2022
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Great doctor and practice
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 04, 2022
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Dr Liston has been a trusted eye doctor for myself and my husband for over 15 years. He is thorough, caring, knowledgeable and takes time to answer all concerns. He helped my husband via a surgical procedure which saved his sight. I am in a medical field so always ask questions. He answers them thoroughly at my appointments in a caring manner. His amazing extensive training, background, years of experience and practice are evident and a gift to our family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
J & M Centerville Ohio – Jan 21, 2022
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Dr. Liston is very competent, thorough, and personable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sue Zacharias – Dec 17, 2021
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Dr. Liston anticipated my questions well and demonstrated his competence and confidence within this field of medicine. His staff was incredibly professional and kind. By the end of the visit I was certain I was going to come to him again for my yearly ophthalmological needs.
What went well
- Office environment
- Appointment scheduling
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
A Tims (student doctor) – Dec 02, 2021
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Would not recommend him to anyone! Poor quality of care. Rushed in and out of the visit. Did not ask if we had any concerns or questions! He though would rather scold a child about COVID.
What went well
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Long wait times
Helpful
Nov 17, 2021
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Wait time was minimal, everyone was very professional. Dr. Liston had a great bedside manner and was very compassionate and kind as he gave me the bad news that the surgery my optometrist referred me for would probably not be successful. I would definitely go back to him again if I needed more eye care, and highly recommend him to others.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Anne – Oct 26, 2021
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I was referred to Dr. Liston by my new primary care physician as my previous physician retired. She noticed that I have a lazy eye. It was first noticed in my teens by my optometrist and has gradually gotten worse. My physician thought it should be looked at and documented in case it is causing my vision to deteriorate. Dr. Liston began by telling me it was purely cosmetic and if I wanted to have it fixed my insurance would not pay for it. He said this multiple times. I went to him concerned about my vision. He obviously thought that all I wanted was to have cosmetic surgery and for my insurance to pay for it. He was very unprofessional. I told him that I was not interested in anything cosmetic and that I had money to pay for whatever was needed medically. He decided to give me orders for 2 tests that I would pay for although he said they would come out negative. I gave the orders to his asst. and said I would not need them. I would not be coming back. Bad experience.
What went well
No results
What could be improved
- Appointment was rushed
2 others found this helpful
Helpful
Becky Rogers – Jun 30, 2021
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I have seen Dr. Liston a couple of times. I found him to be a bit abrupt and seemed to rush through the exam. I’m sure he is a very knowledgeable doctor, but should also be “patient friendly”! I think I just talked myself into looking for another doctor!
What went well
- Appointment scheduling
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Appointment was rushed
Helpful
May 25, 2021
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Dr. Liston explains the patient problem in a way hat is easy for the patient. Answers all questions thoroughly. Staff is wonderful too. Very efficient.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 16, 2021
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Great visit. Dr. Liston is very professional, very knowledgeable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 30, 2021
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ABSOLUTELY NOT! The office staff and tech were fine, but Dr Liston was extremely rude! After waiting almost 1 1/2 hours in a warm waiting room we were placed in a room. Once the door was closed we took our masks off of our noses to breathe a little easier. Upon Dr Liston entering the room, we were read the riot act about wearing our masks improperly! He actually left the room and went to see another patient before returning!! VERY VERY UNPROFESSIONAL! We are VERY cautious with our mask wearing that is why we waited until we were in a room. We will NOT be returning to this office.
What went well
- Appointment scheduling
What could be improved
No results
Helpful
Oct 20, 2020
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He was horribly rude, if he is so worried about the ventilation in his practice with the covid, maybe he should take a leave of absence. My daughter had taken my grandson which is only 21 months old, left in the room for a long period of time and he was a little antsy and she was trying to keep him controlled and her mask slid off her nose. Dr Liston told her their rooms were poorly ventilated and she MUST keep her mask over her nose the entire time they were there. He told her he was going to see other patients and will come back once the room airs out. Then when the 21 month old tried to high five the doctor, he told him that he needs to learn to bump elbows. Sounds like it is time to retire. I work at a doctor's office and that is rude and he needs to just stay home if he is that worried. I will be sure we will never send one of our patients his way.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Sep 21, 2020
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I LEFT IN TEARS!!! My appointment was scheduled 6 months in advance and I arrived with all forms filled out in duplicate...my twin 2-year-old toddlers were both dilated (which I had no warning of) and left in a waiting room for nearly 2 hours. When I approached the staff to ask for help or an update on when we would be seen we were quickly rushed to an exam room where the Dr. became rude and I was told I was more than welcome to leave and reschedule. I chose to finish the exams and at this point the Dr. and his nurse became aggressive with my twins who were both in tears. I will never go back and I pray that another family does not have to go through what we did.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jan 11, 2020
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I was surprised by the negative reviews because I really like Dr. Liston. He is knowledgeable, careful, and thorough. If he is running late for our appointment, I assume it’s because of the time and thoughtfulness he gives to his patients. He takes the time to explain what he’s talking about, which I value. I would absolutely recommend him. Maybe just bring a book to read in case you have to wait!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
4 others found this helpful
Helpful
Oct 01, 2018
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Really awful doctor! We have gone 6 or 7 times with our toddler and our average wait time is 1 1/2 hours at another appointment we waited 4 hours. I don’t see a point in making an appointment especially since he obviously thinks his time is more valuable than his clients who make his paycheck. Also several employees at the front desk are just ridiculously rude. Monica is one of them, she has no class whatsoever. This whole office is a disaster!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Rachel in Beavercreek, OH – Jul 20, 2018
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Please go to another doctor at another facility not DEY. I took the day off work so I could take my 10 month old, I know the wait can be long as I have been a long time patient of DEY. We waited over 90 minutes and they wanted me to stay another 30-60 minutes more. It was a horrific experience and as usual the doctor was brief and the staff rude. I calmly left with my daughter as staying at the eye doctor with my 10 month old for another hour just was not possiable.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
10 others found this helpful
Helpful
Cara S. in Dayton, OH – Jul 11, 2016
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Dr. Liston has been my ophthalmologist for over 10 years and is the best doctor I've ever had. Truly a professional that knows how to do his job. Connectivity with patients is important and shows signs of a good doctor. A man who shows pride in his patients and residents and I am proud to say that it was one of his residents to be the only one to first correctly diagnose my condition of Ocular Albinism. Truly an excellent medical professional and will be my ophthalmologist for years to come.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Neil D. McGuire in Springboro, OH – Apr 26, 2016
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Leave a review
How was your experience with Dr. Liston?Overall Patient Satisfaction
41responses
Likelihood of recommending Dr. Liston to family and friends is 3.2195122 out of 5
About Me
care philosophy
CVP Physicians Dayton is a group of board-certified ophthalmologists; physicians trained in the diagnosis of eye disorders and their medical and surgical treatment. Our office is complemented by a staff of eye professionals including optometrists,...read morebiography
Dr. Richard Liston has roots in North Carolina and Utah. After completing his medical training, he served briefly in the Medical Corps of the United States Air Force. He has practiced ophthalmology at Dayton Eye Associates for over 25 years, where...read moreOphthalmology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Kellogg Eye Center
Fellowship HospitalWk Kellogg Eye Center
Residency HospitalUniversity Of Utah School Of Medicine
Medical SchoolGrace College
Undergraduate SchoolUniversity Of Michigan Hospitals
Residency Hospital, 1993St Joseph Mercy Hospital
Internship Hospital, 1990
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Healthgrades has not received any data indicating a board action exists for this provider.
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Practice
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Affiliated Hospitals
- Recipient of 2
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
90%Patients said they were given information about recovering at home2% higher than the national average
86%Patients would recommend the hospital to friends and family13% higher than the national average
- Recipient of 4
hospital awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsPatient Safety Excellence Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
90%Patients said they were given information about recovering at home6% higher than the national average
81%Patients said that nurses always listened to them and explained things well6% higher than the national average
- Recipient of 12
hospital awardsView all awardsSurgical Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
77%Patients said that nurses always listened to them and explained things well2% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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