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Southwest Healthcare Rancho Springs Hospital

Southwest Healthcare Rancho Springs Hospital is a medical facility located in Murrieta, CA. This hospital has been recognized for Patient Safety Excellence Award™ and Pulmonary Care Excellence Award™.

59%

Patient Experience Rating

6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10

7% lower than the national average

59%

Would definitely recommend

6% lower than the national average

Southwest Healthcare Rancho Springs Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%49%58%

Southwest Healthcare Rancho Springs Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%55%

Providers

Provider Reviews

Dr. Messenger takes the time to actually listen to what you are saying and seems to sense what you are worried about but might not ask or don't know how to ask. Would trust him 1000%

May 03 2025

Review for Dr. Messenger

I never feel rushed. Doctor Oliver is very personable and knowledgeable. His staff is friendly and knowledgeable as well. I have experienced short wait times to see the doctor. I found their call center to be efficient and friendly as well.

Apr 26 2025

Review for Dr. Oliver

Trying to eat for heart health is not easy for me. Dr. Dang shared his personal meal prep strategies, inspiring me to double my efforts to create new eating patterns.

Apr 23 2025

Review for Dr. Dang

She listens explains and takes her time with you

ML Apr 18 2025

Review for Dr. Bailey

he is Very helpful. And she is always very thorough.

Apr 15 2025

Review for Dr. Chung

Location

Southwest Healthcare Rancho Springs Hospital

25500 Medical Center Dr, Murrieta CA 92562

CallDirections

(951) 696-6000

Frequently Asked Questions

Where is Southwest Healthcare Rancho Springs Hospital located?

Southwest Healthcare Rancho Springs Hospital is located at 25500 Medical Center Dr, Murrieta, CA 92562. Find other locations and directions on Healthgrades.

Has Southwest Healthcare Rancho Springs Hospital won any recent awards from Healthgrades?

Yes, Southwest Healthcare Rancho Springs Hospital has been awarded with Patient Safety Excellence Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is Southwest Healthcare Rancho Springs Hospital highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Southwest Healthcare Rancho Springs Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Southwest Healthcare Rancho Springs Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Southwest Healthcare Rancho Springs Hospital profile..

How does Southwest Healthcare Rancho Springs Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

25500 Medical Center Dr

Murrieta, CA 92562

Directions

(951) 696-6000