Dr. Robert Hughes, MD

I agree with what another poster said--Dr. Hughes is interested in practicing medicine. He is not necessarily immediately interested in being your friend, certainly not on your first visit when he is trying to ascertain and analyze your problem(s). I found him a bit brusque on my first visit, and he performed a procedure on me that did hurt, but that's sometimes what it's like to be a patient with problems--ouch. If you tell him it hurts, he will stop and do whatever he can to give you numbing medication (or whatever else is appropriate). After more visits, I realized just how committed he was to finding and solving all of my ENT problems, which were far more extensive than what I'd been referred for. Now I think he's one of the most reliable and finest doctors I have, and I have some who are outstanding.

I read some of the negative reviews and find it hard to believe we had the same doctor. He took the time to listen, explained everything and was very thorough. Initial appt was a few weeks out but that’s the wait I’m getting with any doctor for appointments for me and the kids lately. Would recommend him.

He seemed very arrogant upon entering the room and didn't seem to care what I had to say.The medication he prescribed didn't work very well.A total waste of my time,I will not return.

Had an appt with Dr. Hughes and he sat at the desk, asked questions and took notes. Never looked in my ears or in my nose. After 7 minutes of note taking, the final diagnosis was he didn't know what would be causing vertigo and suggested therapy and a VNG test. He was not friendly and somewhat rude and was generally disinterested in me as a patient. Have yet to hear back from anyone at the practice in scheduling therapy or the test, has been almost a full month. I will never see this physician again and recommend you choose someone else at the practice.

Dr Hugh's is very unfriendly. Whenever I asked a question, it was met with sarcasm and impatience. Will never go back to him.

Sullen, unfriendly, poor communication skills, and he was completely unprepared for our meeting. Then he cauterized several spots in my nasal passage with no warning. I guess it's better for him that way When I tried to tell him something he spoke over me. He used condescending language. I sought out a different doctor because I could not trust the information he relayed.

Dr Robert Hughes is very friendly Doctor around. Also extremely knowledge about his job.

Not following their own safety guidelines during pandemic. I have seen Dr. Hughes on 3 different visits in Gansevoort office, during 2020 pandemic, he was rude and arrogant. Also, the office Check-in receptionist takes some of the patient’s temperatures during this pandemic, at check-in, but not the many allergy shot patients, who all check in on the same computer in patient waiting room. Office does not enforce their own rule of no more than 2 patients in waiting room at a time, there is no sanitizer next to computer that multiple allergy patients use to sign in with. Dr. Hughes washed scope he used to put up my nose, with only water, at sink, in office during my visit, then just set it down on unsanitary counter and left it there on the counter after only rinsing it with water. Hope I don’t develop an infection from scope. The office should be doing temperature checks on the numerous allergy shot recipients in and out of office, constantly throughout the day. I do not recommend.

He should not be allowed to treat children. He forced my kid's mouth open without taking a moment to establish rapport. My child screamed a fear type scream and the doctor did not stop, nor did he seem to acknowledge when I said he just needs a moment to comprehend what you're asking, and a moment to get used to you. He asked me the same question several times and did not seem to understand my answer. My only explanation to his behavior is that he must be on the spectrum. I don't think my son was well cared for, quite the opposite.

Dr Hughes practices medicine. He isn’t looking at his computer. He actually takes a detailed history and asks pertinent questions until he understands the problem. If you’re looking for a new friend, keep looking. If you’re looking for a great clinician, then he’s your guy.

Find another Doctor !!!

Fantastic ..understands patient needs and provides great care!

I couldn't imagine taking my child to any other ENT. Dr. Hughes is kind and takes time to listen so he can make the correct diagnosis. The office and staff are friendly and welcoming.

Recently helped my daughter with her nosebleeds. We also see him for allergy shots! Overall great doctor!

This doctor should NOT be treating children. He has no empathy, no bedside manner and could not care less about how long children are left waiting to see him. He also doesn't listen to the parents. Will be looking for another doctor as soon as I get to work.

Dr. Robert Hughes really cares about his patients and is dedicated to the profession. He works hard to provide quality care and takes time with me and other his patients. He is truly is genuine, compassionate, and cares. He makes you feel comfortable, and never rushed. He treats me as thought my time is as valuable as his time. Honorable and respectable physician to be , and appreciated.

Dr. Hughes is extremely unprofessional. At our daughters last appointment, he was yawning and his cell phone was was ringing, which completely distracted him from our visit. We have found him to be rude and he rushes through appointments. We would NOT recommend him to any of our family or friends and have also switched to a new ENT.